Return and Refund

Buy from our store, your satisfaction is our top priority. We understand that sometimes a product may not meet your expectations or you may change your mind. To ensure a worry-free shopping experience, we offer return and refund policy for normal orders.

Return Policy:
You can return any item purchased from our shop within 10 days from the date of deliver your product for a refund or exchange. We want you to be completely satisfied with your purchase, and we stand by the quality of our products.

Notes:
Timeframe: You have up to 10 days from the date of purchase to initiate a return/exchange and refund.
Item Condition: The item(s) must be in their original condition, unused, and with all original tags and labels still attached.
Proof of Purchase: Please provide a valid proof of purchase, such as an order confirmation email or packing slip, when returning the item(s).
Return Authorization: It’s a good practice to contact our customer support team via email to let us know about your return. This helps us process your refund or exchange more efficiently.This is important.don’t return the products without get the Authorization ID.

Refund Process:
Once we receive your returned item(s) and verify that they meet our return policy criteria, we will process your refund or exchange. The refund will be issued to the original payment method used for the purchase. Please allow up to 3-5 business days for us to complete the process.By the way, the original shipping cost will not be refunded.

If you want Exchange:
If you wish to exchange an item, please let us know when initiating the return. We will assist you in arranging the exchange and providing you with the new item as quickly as possible.

Damaged or Defective Items:
If you receive a damaged or defective item, please contact us within 2 days of receiving your order. We will arrange for a replacement or a refund, and there will be no additional cost to you.

Cancellations:
If you wish to cancel an order, please contact us as soon as possible. If the order has not been shipped, we will process the cancellation and issue a full refund. If the order has already been shipped, you may follow our return policy to return the item(s).